You deserve something better than a distant call center staffed by rushed, entry-level agents. Congratulations! You’ve just found something better. Much better!

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Personal, friendly and patient, senior-to-senior tech support

Hello and welcome! Senior Tech Support is a service of Cowgill Consulting in Lexington, Kentucky. I’m Ben Cowgill, an experienced senior advisor in the world of tech. I find great satisfaction in helping my fellow senior citizens with personal technology. It will be my great pleasure to help you!

Learn more about me

I am ready, willing and able to help you with a wide variety of personal tech issues:

  • iPhone & iPad Help

  • Mac & Windows Computers

  • Wi-Fi & Internet Problems

  • Printers & Scanners

  • Passwords & Online Accounts

  • Zoom & FaceTime

  • Streaming TV & Smart TVs

  • Scam & Security Protection

  • New Device Setup

  • In-Home Technology Visits

How I can help you

  • A free 15-minute telephone consultation, aimed at identifying the nature of your compiuter issue and establishing a plan for its resolution.

  • Patient, relaxed analysis of your computer issue, via telephone, following the PAIR model: Probing, Analysis, Isolation and Resolution.

  • On-site assistance in your home (Lexington locations only)

Let’s Work Together

Have a question, collaboration idea, or just want to say hi? Send us a note—we’re here to help.